Here's a selection of our most recent reviews left by our customers, taken from Google, Yell, Thomson Local and Facebook:
Installation was first class.Engineer was brilliant, nothing was too much trouble.If something needed doing he did it, this is very reassuring when you are entirely in the hands of a top tradesman who is installing an important and expensive improvement to your home. Thank you BB for a first class job. Regards, John Aggar 10.1 2020
Customer John Aggar
Always a reliable and efficient service experienced so far. It wasn't until the engineer had left having repaired the cistern flush in the toilet that I noticed the toilet seat lid had a large crack in it that must had happened during the repair work. Just wanted to let you know.
Boiler breakdowns were fantastic - they got us up and running in the exact same day, they were incredibly considerate, professional and very knowledgeable. Highly recommended
Turned up on time and restored my boiler to working condition without any issues
Quick and accurate diagnosis of the problem and fixed it properly
Really impressed with the service and would highly recommend.
Competernt, professional, First class
Great customer service from first call to installer.
A great team from office to engineers who provided options and explained each one so I could make the right decision. The change of boiler was not straight forward but Connor, Besi and his team were friendly, professional and went above what I had thought to complete the job to a high standard. Very grateful to these guys who were quick to respond in the first place and have gained a happy customer who would highly recommend Boiler Breakdowns to anyone. Many Thanks again for providing a friendly, professional and trustworthy service.
very good service
Definitely calling again if needed
One of the most efficient and transparent companies I have dealt with in any service industry. A pleasure to deal with the knowledgeable and excellent staff from booking the appointment to carrying out the work.
Excellent work and very friendly installer, I will use them again. Important is that is next day delivery and installed . Thanks Jimmy
Great communication from Receptionist and Engineer. Very prompt Appointment and efficient repair work.
Couldn’t do enough!
3 of the team were there all day, without a break, and replaced an old gas boiler an immersion heater with combi system (and a lot of removal of dead pipe!). Every design decision they asked for feedback instead of crashing on and took my uneducated questions without any issue.
Both knowledgable and helpful, and after care they have no hesitation to help either.
Everything went easy and well with the plumbing work.
My experience with Boiler Breakdowns was that it was very good for customer service and the installation of the new boiler. The only thing that was not good was that 3 weeks later I still haven't received a proper invoice. I was promised this as for me, a landlord, I need it for my books. What they supplied was a photo of a handwritten receipt by the engineer who installed the boiler. This isn't enough.
Boiler Breakdowns top recommendation
Boiler Breakdowns fitted the boiler in a day (others where quoting 2 days), was able to come out in 24 hours (other company let me down and would have to wait another week in these cold conditions) and did a great job with a complicated system while also advising me on what was best for the system. Would recommend highly. Besi was onsite with 2 others and completed the job. Many thanks
The repair man arrived within half an hour and was friendly, efficient and helpful.